Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 90 |
| Neutral (3) | 0 | 0 | 5 |
| Negative (1 or 2) | 0 | 0 | 15 |
| Total Reviews | 0 | 0 | 110 |
| Avg Rating | Not Rated |
Not Rated |
 4.24 |
| Address: | 411 108th Ave NE Suite 1400 BELLEVUE, 98004 - US |
|---|---|
| Website: | http://www.drugstore.com |
| Business Hours: | 24/7 |
| Sales Phone: | 1-800-378-4786 |
| Service Phone: | 1-800-378-4786 |
| Sales Email: | customercare@drugstore.com |
| Cust Service Email: | customercare@drugstore.com |
| Date Reviewed: 12/17/2003 | ||
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Jan from MA Member Since: 05/20/2001 View Member's: Reviews |
I would make another purchse from drugstore.com Package came within 4 days.Web site was very easy to order from |
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| Date Reviewed: 12/30/2003 | ||
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stillxling from IL Member Since: 12/06/2003 View Member's: Reviews |
100% I would shop at drugstore.com again. The first shipment that they sent me; I received on time, but it was defective. I called customer service and talked with the most helpful rep. He helped me print out a form to return the product back to them, free of charge. He also sent out a new one, that day and I received it 3 days later (the day before Christmas too)! I was so pleased. I would, for sure, shop here again. |
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| Date Reviewed: 04/05/2004 | ||
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lanajean from AZ Member Since: 04/04/2004 View Member's: Reviews |
Avoid this vendor - they do not know how to package merchandise for shipment. Their customer service is non-existent - lots of policies, but no ownership of issues. |
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| Date Reviewed: 06/03/2004 | ||
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jackerly from WA Member Since: 06/03/2004 View Member's: Reviews |
Wow! What great selection and speedy service. They have Free 3-day shipping so no waiting around for all my essentials. I also was shocked at all the products they had, from intimate games for couples to flea and tick products for pets. I'm shopping here from now on. |
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| Date Reviewed: 07/27/2004 | ||
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sejol2001 from NY Member Since: 07/23/2004 View Member's: Reviews |
I dont know what to say. Should i complain or should i praise. I was suppose to get the item gift wrapped which was not but i recieved the packet within two days. Well the service is good as well as bad. But i would definately give one more chance to them. |
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| Date Reviewed: 08/12/2004 | ||
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lawson1973 from IN Member Since: 12/21/2003 View Member's: Reviews |
Fast shipping. Great packing and product. Most important, reasonable price!! |
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| Date Reviewed: 08/23/2004 | ||
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MarkEvinger from IL Member Since: 04/28/2004 View Member's: Reviews |
Best price on the Norelco Spectra 8894XL, free shipping and no hassles. |
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| Date Reviewed: 12/04/2004 | ||
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JanetA from NY Member Since: 11/20/2004 View Member's: Reviews |
Product works very well in all capacities. Easy to set. What I like about it is when you stop walking the pedometer also stops. I've had other pedometers that just keep on going when you were'nt |
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| Date Reviewed: 12/06/2004 | ||
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TsunamiZ from OR Member Since: 08/12/2004 View Member's: Reviews |
Scale I ordered arrived fast and in good condition. |
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| Date Reviewed: 01/08/2005 | ||
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katherine_jones from CA Member Since: 12/09/2004 View Member's: Reviews |
This merchant is highly reliable. Would purchase from again and would recommend to my friends. |
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| Date Reviewed: 01/10/2005 | ||
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MAWULFF from AZ Member Since: 01/10/2005 View Member's: Reviews |
Very pleased with the prompt service and delivery. All merchandise received as ordered and in excellent condition. |
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| Date Reviewed: 06/09/2005 | ||
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slibby from IL Member Since: 06/09/2005 View Member's: Reviews |
Drugstore.com gets my vote! My package arrived 4 days after I placed my order, using their "free" shipping. |
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| Date Reviewed: 08/16/2005 | ||
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dfellows from IL Member Since: 08/16/2005 View Member's: Reviews |
Bought a "Gold Card" to save 20% but the items I ordered were never delivered. After about three weeks I clicked "Cancell Order." I emailed drugstore.com about my order several times but they just gave me the run-around. Now I'm out 20 bucks for this "Gold Card" because they can't seem to be able to deliver the items I ordered. |
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| Date Reviewed: 09/12/2005 | ||
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JT of Redwood City from CA Member Since: 09/12/2005 View Member's: Reviews |
I've been ordering stuff from Drugstore.com for about 10x now because I can get 6% off from them thru ebates.com and that they give you free shipping if you order at least $25. You can also earn credits that u can use in their store. Most of their prices are higher than other internet vendors despite the discounts. However, once in a while, you can get a bargain. There was a mistake in my recent order that they were quick to admit and rectify. Hoping to receive the correct item this week. |
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| Date Reviewed: 10/30/2005 | ||
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draziw from CA Member Since: 10/26/2005 View Member's: Reviews |
Can't cancel an order (shows as "processed" days before it ships). Show 'free shipping' all over, then nail you with shipping charges on some items. Customer Service responses are slow and lacking useful content. |
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| Date Reviewed: 01/08/2006 | ||
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Randy H from CO Member Since: 04/30/2003 View Member's: Reviews |
Received exactly what I ordered, at an excellent price, when it was supposed to be delivered (which was also an excellent price....free!). Ordering was easy; tracking number was provided.....couldn't ask for any more from an online merchant. |
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| Date Reviewed: 05/03/2006 | ||
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wjdreamin from CT Member Since: 05/03/2006 View Member's: Reviews |
(Edited May 03rd by wjdreamin) Beware if you order from here! I'd much rather be reviewing the product I ordered from Drugstore but 10 days after ordering it, I still have not received my order from this company. Yes, standard delivery normally takes a little longer - but I'm only 200 miles from the shipping location. Now they tell me that if I don't have my order by May 5 to let them know and they'll place a tracer on it and resend. So, I suppose I'm expected to be patient and wait 2-4 weeks for this shipment. The pro |
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| Date Reviewed: 05/07/2006 | ||
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tabaker1 from IL Member Since: 05/10/2005 View Member's: Reviews |
Everything went smooth with my order and shipping was cheaper than expected. |
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| Date Reviewed: 06/20/2006 | ||
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muntenia from unknown Member Since: 02/08/2006 View Member's: Reviews |
I ordered a Tommy Girl gift set which was supposed to contain the following: Tommy Girl Cologne Spray, 1.7 fl oz / 50 ml Tommy Girl Smoothing Body Lotion, 2.5 fl oz / 75 ml Tommy Girl Energizing Body Wash, 2.5 fl oz / 75 ml What they sent me was a gift set with a smaller cologne spray - the 1.0 fl oz. |
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| Date Reviewed: 11/21/2006 | ||
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friedman29 from unknown Member Since: 03/03/2006 View Member's: Reviews |
Very poor product delivery and customer service. Most of the product I ordered was never delivered. Given that Drugstore.com decided to ship me the full-priced items and not the sale "teaser" items, it seemed like bait and switch to me. |
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| Date Reviewed: 01/03/2007 | ||
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wrpear1 from OH Member Since: 06/15/2006 View Member's: Reviews |
Excellant service , plus when I went to buy it was cheaper than advertised and with a free bomus gift! I will without a dought buy here again ang recommend any one to do the same. |
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| Date Reviewed: 03/23/2007 | ||
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namibia574 from MS Member Since: 03/23/2007 View Member's: Reviews |
I love the store because of the selection of the products. Sometimes it offers you products you can't find in the store. Most of the times the prices are very good, and can be eligible for free shipping if you buy @ least 25 dollars worth of stuff and a lot of times they have free gifts plus a cashback reward system which really works. I would most definitely recommend this store to a friend. |
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| Date Reviewed: 08/30/2007 | ||
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ultraj from WA Member Since: 12/27/2003 View Member's: Reviews |
Order arrived under packaged with a smashed up chap stick bottle. I asked for a replacement which was an option in their return policy, instead they gave me store credit. The store credit expired a month after I next logged in. I refuse to shop there again. |
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| Date Reviewed: 01/10/2008 | ||
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rjohnson2200 from FL Member Since: 01/10/2008 View Member's: Reviews |
(Edited January 17th by rjohnson2200) Followup on the earlier complaint. The product did arrive via UPS as promised in 4 days from shipping notice with an unscannable label which caused the initial complaint. The only reason for 4 stars instead of 5 is that Customer Service didn't seem particularly interested in figuring the problem out. In any event, I withdraw my earlier complaint. |
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| Date Reviewed: 03/20/2008 | ||
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teminy from unknown Member Since: 03/10/2008 View Member's: Reviews |
I'm a regular customer of drugstore.com and I am almost always pleased with my experience. |
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