Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 1 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 1 |
| Total Reviews | 0 | 0 | 2 |
| Avg Rating | Not Rated |
Not Rated |
 2.50 |
| Address: | 3308 N Mitthoeffer Road Indianapolis, 46235 - US |
|---|---|
| Website: | http://Finishline.com |
| Business Hours: | n/a |
| Sales Phone: | 888-777-3949 |
| Service Phone: | 888-777-3949 |
| Sales Email: | customerservice@finishline.com |
| Cust Service Email: | customerservice@finishline.com |
| Date Reviewed: 07/28/2009 | ||
|
tspagnardi from unknown Member Since: 10/21/2008 View Member's: Reviews |
I had no trouble with this vendor. I completed my order in minutes, and they processed my order in 24 hours. 6 days later, I recieved my shipment. I would order from them again. |
Overall Rating
|
| Date Reviewed: 08/18/2008 | ||
|
gordian from FL Member Since: 06/14/2006 View Member's: Reviews |
(Edited December 14th by gordian) ABANDON ALL HOPE YE WHO ENTER The first time I attempted to place an order it took several hours because "the system was down." Now that a corrected order has been placed it is taking an unreasonably lengthy time to process and ship. Dealing with them has been a truly insulting and degrading experience. I would neither make another purchase from this merchant, nor would I recommend a friend do so. Their customer service representatives could barely follow along with me as I read them my order number. They also have serious issues with order receipt and processing. UPDATE: I recently received a $100 gift card and enthusiastic apology letter from FinishLine. Thank you! Will update again after my next purchase...2ND_UPDATE: It is now December. I tried to use the card and it was dead. After jumping through hoops with the ridiculous excuse for customer service they deactivated the card. A month ago a rep ordered a replacement but still haven't received it. |
Overall Rating
|
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
|
Click here to report a problem or an abuse of our rating system.
|