Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 1 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 2 |
| Total Reviews | 0 | 0 | 3 |
| Avg Rating | Not Rated |
Not Rated |
 2.33 |
| Address: | 9180 LeSaint Drive Fairfield, OH 45014 - US |
|---|---|
| Website: | http://www.hammacher.com |
| Business Hours: | 800 number available 24 hours a day/ 7 days a week. |
| Sales Phone: | 800-321-1484 |
| Service Phone: | 800-321-1484 |
| Sales Email: | n/a |
| Cust Service Email: | customerservice@hammacher.com |
| Date Reviewed: 12/23/2008 | ||
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tmaria from WA Member Since: 12/23/2008 View Member's: Reviews |
Placed an order for Christmas gifts on the 13th. Got the order on the 22nd (not nearly as fast as I paid for) and the order was short one item. Called to see where it was (Christmas gift for nephew) and was told it's not in stock and I won't get it. I asked why I was not informed a week ago via email that the item was out of stock (although it did not reflect that online) and I did not get an answer from Kim Sills, the uncaring customer service representative, who claims to be the supervisor of the department. I requested to file a formal complaint and was told it would go to the Care Center manager, Rhonda Blevins at 513 860 4570 ext 2453 and that I can call and make sure it arrived. The customer service sucks and they could give a crap about my nephew not getting a gift this year. They didn't even bother to extend an offer of another item. In addition, when I asked for a refund and confirmation - they could not give me one. |
Overall Rating
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| Date Reviewed: 02/11/2007 | ||
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oscartrevinocasas from TX Member Since: 02/11/2007 View Member's: Reviews |
Ordered the "The One-Touch Any-Media iPod Uploader", it was $159.95 at the time of purchase, received a confirmation email but it was never shipped. No email answer, I wrote several times. Had to call and they told me they cancelled the order, no reason gave. Check again and now the item is $200.00, Is this the reason they cancelled my order??? |
Overall Rating
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| Date Reviewed: 08/11/2006 | ||
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yanglerian from WA Member Since: 11/03/2005 View Member's: Reviews |
First class transaction. Fast delivery, great communication and product arrived in excellent shape. I would definitely recommend this vendor to anyone, if the price is right. ;) |
Overall Rating
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