Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 22 | 276 | 658 |
| Neutral (3) | 4 | 16 | 24 |
| Negative (1 or 2) | 0 | 5 | 14 |
| Total Reviews | 26 | 297 | 696 |
| Avg Rating |  4.58 |
4.58 |
4.63 |
| Address: | 1289 Ricket Road Brighton, MI 48116 - US |
|---|---|
| Website: | http://www.us-mattress.com |
| Business Hours: | M-F 9am-8pm; Sat 10-4 |
| Sales Phone: | 800-455-1052 |
| Service Phone: | 800-455-1052 |
| Sales Email: | sales@us-mattress.com |
| Cust Service Email: | help@us-mattress.com |
| Date Reviewed: 01/13/2012 | ||
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Madennis53 from unknown Member Since: 12/28/2011 View Member's: Reviews |
Great price for a great product & no tax or shipping charges |
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| Date Reviewed: 01/13/2012 | ||
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reetikadavid from unknown Member Since: 12/28/2011 View Member's: Reviews |
affordable good quality, no hassle for delivery |
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| Date Reviewed: 01/13/2012 | ||
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hickyr from unknown Member Since: 05/31/2011 View Member's: Reviews |
great site now if all is right another excellent would be in order |
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| Date Reviewed: 01/12/2012 | ||
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Nel12king from unknown Member Since: 12/27/2011 View Member's: Reviews |
Good service, good experience buying online |
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| Date Reviewed: 01/11/2012 | ||
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gianna44 from unknown Member Since: 12/26/2011 View Member's: Reviews |
so far so good we will see |
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| Date Reviewed: 01/11/2012 | ||
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tiffanyowens2020 from unknown Member Since: 12/26/2011 View Member's: Reviews |
I was very pleased with how easy this whole process has been. I am looking forward to getting my new mattress! |
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| Date Reviewed: 01/11/2012 | ||
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dnhirving from unknown Member Since: 12/26/2011 View Member's: Reviews |
Easy to use website and good prices make for easy shopping. Thanks Danny |
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| Date Reviewed: 01/11/2012 | ||
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hazemsammour from unknown Member Since: 12/26/2011 View Member's: Reviews |
excellent merchant |
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| Date Reviewed: 01/11/2012 | ||
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aalazz from unknown Member Since: 12/26/2011 View Member's: Reviews |
Better deals than local stores |
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| Date Reviewed: 01/11/2012 | ||
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kanthurao from unknown Member Since: 12/26/2011 View Member's: Reviews |
This is our 2nd order from US-MATTRESS.COM. This is excellent site and I referred to my friends also. |
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| Date Reviewed: 01/10/2012 | ||
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christang3 from unknown Member Since: 12/25/2011 View Member's: Reviews |
US Mattress provides good online purchase service |
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| Date Reviewed: 01/10/2012 | ||
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thiskae from unknown Member Since: 12/25/2011 View Member's: Reviews |
love the prices, great web site, looking forward to prompt delivery |
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| Date Reviewed: 01/10/2012 | ||
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doctaroop from unknown Member Since: 12/25/2011 View Member's: Reviews |
Excellent layout of website. Easy to find products and get product details. |
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| Date Reviewed: 01/10/2012 | ||
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jrp444 from unknown Member Since: 12/25/2011 View Member's: Reviews |
So far so good, great prices. |
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| Date Reviewed: 01/09/2012 | ||
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sailing-vamp from unknown Member Since: 12/31/2011 View Member's: Reviews |
I was very impressed with the selection and price, but even more impressed with the quality for the price after receiving the bedroom set. One item was not shipped and again, I was very impressed with Customer Service. They were prompt, thorough, courteous and settled the matter without a hitch. I highly recommend US Mattress and will undoubtedly purchase from them again, over and over. |
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| Date Reviewed: 01/09/2012 | ||
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aom_aom11 from unknown Member Since: 12/24/2011 View Member's: Reviews |
I would like to recommend this one to my friend. |
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| Date Reviewed: 01/09/2012 | ||
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sixsilks from unknown Member Since: 12/24/2011 View Member's: Reviews |
the only trouble was that I could not enter my APO/AP address to confirm my billing address. this was not an option so I had to use a different credit card to make my purchase |
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| Date Reviewed: 01/08/2012 | ||
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Nmoose13 from unknown Member Since: 12/23/2011 View Member's: Reviews |
Easy web purchase, waiting on delivery now |
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| Date Reviewed: 01/07/2012 | ||
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kakagirl216 from unknown Member Since: 12/22/2011 View Member's: Reviews |
so far I think this company is great |
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| Date Reviewed: 01/07/2012 | ||
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roseknoll from unknown Member Since: 12/22/2011 View Member's: Reviews |
I like the site, and LOVE the prices. I was referred by a friend who bought a bed from this site. Typically I wouldn't buy a bed online, but he had a great experience, so I'm confident in the site. |
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| Date Reviewed: 01/07/2012 | ||
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richhines from unknown Member Since: 12/22/2011 View Member's: Reviews |
Good so far. more after delivery |
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| Date Reviewed: 01/06/2012 | ||
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c.c.goodluckcharm from unknown Member Since: 12/21/2011 View Member's: Reviews |
This was a great shopping experience and plan to use us-mattress.com for all of my future mattress purchases! |
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| Date Reviewed: 01/06/2012 | ||
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jessicabrumbaugh from unknown Member Since: 12/21/2011 View Member's: Reviews |
So far so good - great price! I hope the mattress arrives undamaged and on time (2-3 weeks). |
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| Date Reviewed: 01/06/2012 | ||
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MSTRESSMAN from unknown Member Since: 12/21/2011 View Member's: Reviews |
SO FAR I AM PLEASED |
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| Date Reviewed: 01/04/2012 | ||
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zack_simm from unknown Member Since: 12/19/2011 View Member's: Reviews |
I really like the entire experience with shopping on this website. The only improvements to the process would have come from the presence of a clipboard to quickly compare some products, and some idea of when delivery would take place. My real problems came from the delivery in my order. The delivery included haul away, but the separate delivery company that is contracted would not take my old mattress. I am left with an old mattress taking up my garage, and a bad experience from US Matress. The only contact you will have with this company is through the delivery agent. They have their own version of what should happen, and it does not include honoring the delivery agreement that you paid for. Be careful with shopping here. A purchase does not include what is stated when you make a payment. |
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