Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 22 | 276 | 658 |
| Neutral (3) | 4 | 16 | 24 |
| Negative (1 or 2) | 0 | 5 | 14 |
| Total Reviews | 26 | 297 | 696 |
| Avg Rating |  4.58 |
4.58 |
4.63 |
| Address: | 1289 Ricket Road Brighton, MI 48116 - US |
|---|---|
| Website: | http://www.us-mattress.com |
| Business Hours: | M-F 9am-8pm; Sat 10-4 |
| Sales Phone: | 800-455-1052 |
| Service Phone: | 800-455-1052 |
| Sales Email: | sales@us-mattress.com |
| Cust Service Email: | help@us-mattress.com |
| Date Reviewed: 01/22/2011 | ||
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papamini from unknown Member Since: 01/22/2011 View Member's: Reviews |
easy shopping experience |
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| Date Reviewed: 01/23/2011 | ||
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pchandru from unknown Member Since: 12/08/2006 View Member's: Reviews |
Easy shopping choices and easy to order |
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| Date Reviewed: 01/23/2011 | ||
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johnb305 from unknown Member Since: 01/23/2011 View Member's: Reviews |
okay, so far. order placed. |
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| Date Reviewed: 01/26/2011 | ||
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mtrevelyan from unknown Member Since: 01/26/2011 View Member's: Reviews |
We will see when the mattress is delivered |
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| Date Reviewed: 01/26/2011 | ||
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kskmarine from unknown Member Since: 01/26/2011 View Member's: Reviews |
Thanks for this site. It is so cheap and fast! |
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| Date Reviewed: 01/26/2011 | ||
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s_y from unknown Member Since: 01/26/2011 View Member's: Reviews |
so far excellent service at excellent prices. my request for information came quickly and easy to understand. well see how the delivery turns out... |
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| Date Reviewed: 01/30/2011 | ||
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ljlee85 from unknown Member Since: 01/30/2011 View Member's: Reviews |
it's very good and very quick. |
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| Date Reviewed: 02/04/2011 | ||
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fkrzywisseau from unknown Member Since: 02/04/2011 View Member's: Reviews |
There are so many mattresses to choose from! I was happy to find a great variety on your site with many discounts as well as extensive information about each product. I also found the comparative tool most helpful; too bad it couldn't be used with all the brands. Last but not least, the fact that you offer free shipping and no tax and also removal in addition to delivery, and even in some case a free frame, all these benefits actually are a huge help! Thank you for making this dreadful purchase a lot easier and less stressful. |
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| Date Reviewed: 02/05/2011 | ||
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dlowance from unknown Member Since: 02/05/2011 View Member's: Reviews |
As we were ordering a custom mattress, I found the description of how to size the mattress (particularly warning re: some deviation in size of mattress based on coil construction, as well as mattress height options) very helpful. |
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| Date Reviewed: 02/05/2011 | ||
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rrawdin from unknown Member Since: 02/05/2011 View Member's: Reviews |
Excellent service. The USA made Mayfield sheets are wonderful. |
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| Date Reviewed: 02/05/2011 | ||
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blas3113 from unknown Member Since: 02/05/2011 View Member's: Reviews |
website and prices were wonderful.we will see how product and delivery go in near future |
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| Date Reviewed: 02/06/2011 | ||
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kkarst from unknown Member Since: 02/06/2011 View Member's: Reviews |
Very easy to find what I needed based on softness and size. |
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| Date Reviewed: 02/08/2011 | ||
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ppegui from unknown Member Since: 01/23/2011 View Member's: Reviews |
Easy to shop with |
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| Date Reviewed: 02/09/2011 | ||
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johnzouein from unknown Member Since: 01/24/2011 View Member's: Reviews |
I have bought matresses from US mattress in the past and I was very satisfied withthe service and the mechandise. |
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| Date Reviewed: 02/09/2011 | ||
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kconners2000 from unknown Member Since: 01/24/2011 View Member's: Reviews |
so far so good. |
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| Date Reviewed: 02/10/2011 | ||
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rc49ersfan from unknown Member Since: 02/10/2011 View Member's: Reviews |
Great experience |
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| Date Reviewed: 02/12/2011 | ||
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ldransfi from unknown Member Since: 02/12/2011 View Member's: Reviews |
My experience was terrific so far. I'm looking forward to a smooth delivery transaction. |
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| Date Reviewed: 02/12/2011 | ||
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nerfdork from unknown Member Since: 02/12/2011 View Member's: Reviews |
it was a pretty good experiance!! |
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| Date Reviewed: 02/12/2011 | ||
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rodz33 from unknown Member Since: 02/03/2011 View Member's: Reviews |
Delivery was problematic, they did not keep up the agreement I paid for. |
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| Date Reviewed: 02/15/2011 | ||
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rowefamily99 from unknown Member Since: 01/30/2011 View Member's: Reviews |
I am so excited to get my merchandise I ordered from Us-Mattress.com! The deals are incredible, the shipping is free, and it's FAST! WONDERFUL store! They have a lot in stock too! |
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| Date Reviewed: 02/16/2011 | ||
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neugene04 from unknown Member Since: 02/07/2011 View Member's: Reviews |
Don't shop here!!!!!! |
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| Date Reviewed: 02/17/2011 | ||
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fred3 from unknown Member Since: 02/17/2011 View Member's: Reviews |
easier and smoother than i thought |
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| Date Reviewed: 02/17/2011 | ||
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RSerrato from TX Member Since: 02/17/2011 View Member's: Reviews |
WARRING: Do not buy from these people. We purchased a King Sealy Posturepedic 60th Anniversary Edition for $1169.00 on Dec 28, 2010. After using this mattress for only a few nights we realized that it too has serious problems with body cavities. After a phone call to their sales dept we were told that this is a normal condition and not to worry. This IS NOT NORMAL, we are in our late 60's and this is the first time in all our lives we have had these problems with a mattress, such as back pains after sleeping on this mattress. After much discussion with the sales person I was told that the only remedy was a less padded model and that the price would be approx $400 less. Since they have a 100 night warranty I thought fine ship it to us, however she said they would not reimburse us the difference in cost. WTF?? PLEASE USE OUR BAD EXPERIENCE TO YOUR ADVANTAGE, STAY AWAY FROM THESE PEOPLE. |
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| Date Reviewed: 02/18/2011 | ||
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micka4oe from unknown Member Since: 02/18/2011 View Member's: Reviews |
This has been a positive shopping experience, considering I am ordering a custom size mattress for which I cannot test or see in person. The details given by the merchant were thorough. |
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| Date Reviewed: 02/19/2011 | ||
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roberijas from unknown Member Since: 02/19/2011 View Member's: Reviews |
Great thing that U accept Paypal and Bill me Later |
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