Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 0 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 0 | 2 |
| Total Reviews | 0 | 0 | 2 |
| Avg Rating | Not Rated |
Not Rated |
 1.00 |
| Address: | |
|---|---|
| Website: | http://MLB.com |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | 888-MLB-SHOP |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 12/20/2007 | ||
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gwill2008 from unknown Member Since: 12/20/2007 View Member's: Reviews |
The order number referenced above is my second attempt to receive merchandise from mlb.com. I first ordered a team tie prior to Thanksgiving. My shipping confirmation stated that the tie was being sent via freight! I contacted mlb.com about the mixed up shipping and a couple of days later I got an e-mail that arbitrarily cancelled my order (although my credit card was refunded). I tried again to order the same item on 12/11/07. My confirming e-mail stated that the tie was being sent via DHL which is the regular shipping service used. However, when I tried to track the package with the tracking number provided, it turned out to be an invalid number. I called mlb.com 2 times about the invalid tracking number & each time I was ASSURED that the tracking number meant nothing and that the representative could tell me that the item had left their warehouse & I would have delivery by 12/18/07. Turns out the item was NEVER shipped. Most incompetent merchant I have ever dealt with. |
Overall Rating
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| Date Reviewed: 12/05/2008 | ||
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laurie220 from RI Member Since: 12/05/2008 View Member's: Reviews |
After shopping 95% online this year for Christmas, I have to say this is by far the WORST company I have ever dealt with online! Go somewhere else to do your shopping! First time I have ever given a company an unsatisfactory rating! |
Overall Rating
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