Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 91 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 0 | 0 | 72 |
| Total Reviews | 0 | 0 | 166 |
| Avg Rating | Not Rated |
Not Rated |
 3.15 |
| Address: | 245 Belmont Drive Somerset, NJ 08873 - US |
|---|---|
| Website: | http://www.homeclick.com |
| Business Hours: | M-F 9AM - 6PM (EST) |
| Sales Phone: | 800-643-9990 |
| Service Phone: | 800-643-9990 |
| Sales Email: | info@homeclick.com |
| Cust Service Email: | customerservice@homeclick.com |
| Date Reviewed: 06/18/2008 | ||
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lou3399 from unknown Member Since: 12/02/2005 View Member's: Reviews |
I have called homeclick 3 times regarding my purchase from them. When I purchased my item on the net, there was a glitch in their website. My order was duplicated. When I received the automated email of two purchase orders, I called to cancel one. The customer service rep told me that they would email me and let me know it was canceled. I let a few days go by and no email. I called again to asked if it were canceled. It was. Then I received only 1/10th of my shipment. The package slip sent with it said that it was all suppose to be in the box. I called again and they said the system was down and couldn't check to see if there was suppose to be another box during the shipment, or if it was going to be shipped together. They would get back to me in 24 hours. Still waiting! I would never ever buy from this site again. What a fricken headache! |
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| Date Reviewed: 05/05/2008 | ||
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readymalgo from GA Member Since: 05/05/2008 View Member's: Reviews |
"I will never order from Homeclick again. When I first odered my item, it looked like a great deal, and it was scheduled to ship the next day. It was also very easy to order from the site. I waited patiently for 10 days and went to check the website for the status of my order. It now said that shipping had been delayed. I received no notification about this. The site now said that it was scheduled to ship the first of next month, so then I decided that I really did not want this product and asked to cancel. I sent two emails to them and a week and a half later I finally received a response. They had not listened and just gave me my order status instead, and said it was scheduled to ship in July! (3 months later than I had been told it would arrive to begin with.) I have yet to receive another response from them concerning a refund. It's been like pulling teeth just to get a response at all. If they had just communicated to me at ALL, things would have been fine. |
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| Date Reviewed: 04/23/2008 | ||
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molly6374 from NC Member Since: 11/18/2007 View Member's: Reviews |
(Edited April 24th by molly6374) Question #5 is a JOKE! HomeClick.com REQUIRES the money UPFRONT but takes FOREVER to deliver. I was extremely disappointed that HomeClick advertises items they can NOT deliver in a reasonably timely manner. My order was placed in November 2007; it is now April 2008 and I recently received most of my order, but five glasses were defective/need to be returned. I am having difficulty in even getting a return label promised by Homeclick to return them. It has been a miserable experience!! |
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| Date Reviewed: 03/22/2008 | ||
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djohnston1998 from unknown Member Since: 01/20/2008 View Member's: Reviews |
Homeclick is a very good web site for buying items for the home, both when unavailable elsewhere or using it for your main shopping venue. |
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| Date Reviewed: 03/21/2008 | ||
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no2guncntrl from CA Member Since: 05/13/2004 View Member's: Reviews |
(Edited March 21st by no2guncntrl) I ordered two Toto products from Homeclick.com and had one of the nicest transactions ever. I made sure to ask Sales before I placed the order if in fact the product was in stock. The Sales Rep went and did a physical check to see if they were and told me all was good. I placed the order on 3/7/08 and they arrived on 3/13/08 very well packaged and protected. I've had no problem with Homeclick.com and would definitely buy from them again. I think if one just makes sure with Sales that whatever they want to purchase is physically in stock, things will go smoother, but that's just my 0.02. |
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| Date Reviewed: 03/19/2008 | ||
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mpersaud74 from NY Member Since: 03/19/2008 View Member's: Reviews |
DON'T Buy from HOMELCLICK! They have given me one of the worse online shopping experiences I ever had. It's been over a month and change since I placed my order with these guys. Not only did I have to call to check if my order shipped (no email confirm, no call..) I had to follow up w/ the SUPERVISOR trying to find out if the order even shipped from the manufacturer. I was told only a SV can do that...he never called back. After repeated calls, finally a CS Rep calls & tells me the order isn't in stock! I verified it was in stock the day I placed my order..then I was told it would ship the next week. That was also a lie. CS doesn't have a clue on how to help, & Homeclick tells customers false info to get us off thier back. They put you on hold for over a half hour..It's like calling DMV.. I would not recommend HOMECLICK to ANYONE. Don't IGNORE THE BUYER RATING! If it has a few bad reviews, you have been warned. Spend a little more & get better service. Heck, get the merchandise! |
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| Date Reviewed: 03/18/2008 | ||
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NYCshopper2008 from unknown Member Since: 03/14/2008 View Member's: Reviews |
Ordered two items from the seller. Instead of two items, only one arrived in a damaged condition. I requested a refund. Received a prepaid label to send the defective item back. The story was not over since the refund was only for 1 of the items. Reiterated the request for refund for the full amount. No response. A few days later the second item arrived in the mail, which I no longer needed. Diorganized and useless seller. |
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| Date Reviewed: 02/27/2008 | ||
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wanker913 from CA Member Since: 02/27/2008 View Member's: Reviews |
I never did recieve the product I ordered. I was given five different times to expect it. I ordered November 30th and was told on February 23rd that I should expect it in December of this year, a full 13 months after I ordered the product. I just checked again on thier site and it still says 'In Stock'. Twice I wrote to customer service and neither time did I recieve a reply. |
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| Date Reviewed: 02/22/2008 | ||
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stark_art from unknown Member Since: 02/06/2008 View Member's: Reviews |
It is very easy to follow and use this website. The place has an item with good reasonable price and will be shipped on time. |
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| Date Reviewed: 02/20/2008 | ||
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ltgmfg57 from unknown Member Since: 02/04/2008 View Member's: Reviews |
Final thoughts can be provided after a successful delivery. |
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| Date Reviewed: 02/20/2008 | ||
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frpb from unknown Member Since: 09/06/2006 View Member's: Reviews |
I have no complaints |
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| Date Reviewed: 02/18/2008 | ||
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billgass from unknown Member Since: 12/01/2005 View Member's: Reviews |
Site is easy to navigate, but I didn't see anywhere to find out if item was in stock. I have to assume it was not, because the shipping was shown as 4 to six weeks |
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| Date Reviewed: 02/16/2008 | ||
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jroot3403 from unknown Member Since: 12/08/2007 View Member's: Reviews |
I'm happy with this site. It was quick and easy, just the way I like it! The only problem I had was that the items were not shipped on or before the date given. There was no notification given about the delay. |
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| Date Reviewed: 02/16/2008 | ||
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pokeyman76 from OR Member Since: 03/08/2004 View Member's: Reviews |
Great experience. |
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| Date Reviewed: 02/16/2008 | ||
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kegosser from unknown Member Since: 01/31/2008 View Member's: Reviews |
Great price. Cheapest on the net. Easy ordering. |
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| Date Reviewed: 02/13/2008 | ||
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bob from unknown Member Since: 01/28/2008 View Member's: Reviews |
good price |
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| Date Reviewed: 02/13/2008 | ||
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ifmorse from unknown Member Since: 01/28/2008 View Member's: Reviews |
So far, so good! I hope it comes in the time stated, or sooner. It was advertised as 1-2 days shipping |
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| Date Reviewed: 02/12/2008 | ||
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krutland from unknown Member Since: 01/27/2008 View Member's: Reviews |
quick and easy |
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| Date Reviewed: 02/11/2008 | ||
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flynnale from unknown Member Since: 01/26/2008 View Member's: Reviews |
I'm happy with services |
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| Date Reviewed: 02/10/2008 | ||
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dgritter from unknown Member Since: 08/22/2007 View Member's: Reviews |
Smooth transaction. No problems or issues. Will do business again with this company in the future. |
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| Date Reviewed: 02/08/2008 | ||
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marty.lizk from unknown Member Since: 01/23/2008 View Member's: Reviews |
Site was easy to work with |
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| Date Reviewed: 02/08/2008 | ||
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dallas from unknown Member Since: 01/23/2008 View Member's: Reviews |
You had the item I needed and your cost was the least. |
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| Date Reviewed: 02/08/2008 | ||
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KRIZNA20 from unknown Member Since: 01/23/2008 View Member's: Reviews |
THIS IS MY FIRST TIME BUYING FROM HOME CLICK AND I HOPE THAT I WILL BE HAPPY WHEN I RECIVE MY ORDER. |
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| Date Reviewed: 02/07/2008 | ||
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creative from unknown Member Since: 01/22/2008 View Member's: Reviews |
inconclusive experience because i have not yet received the items, but the site was easy to navigate and placing an order was easy. easy to find customer service number, that's a positive. |
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| Date Reviewed: 02/04/2008 | ||
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Gary_Butts from unknown Member Since: 01/19/2008 View Member's: Reviews |
So far so good! View Printable Version of Confirmation didn't seem to do anything, but no big deal. |
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