Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 91 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 0 | 0 | 72 |
| Total Reviews | 0 | 0 | 166 |
| Avg Rating | Not Rated |
Not Rated |
 3.15 |
| Address: | 245 Belmont Drive Somerset, NJ 08873 - US |
|---|---|
| Website: | http://www.homeclick.com |
| Business Hours: | M-F 9AM - 6PM (EST) |
| Sales Phone: | 800-643-9990 |
| Service Phone: | 800-643-9990 |
| Sales Email: | info@homeclick.com |
| Cust Service Email: | customerservice@homeclick.com |
| Date Reviewed: 01/03/2008 | ||
|
mpez75 from MD Member Since: 12/18/2007 View Member's: Reviews |
order confirmation received and purchase billed to my credit card. After 5 days the order was canceled. No explanation or sympathy from customer service. Very slow response from customer service. |
Overall Rating
|
| Date Reviewed: 01/12/2008 | ||
|
spheasant1 from unknown Member Since: 01/03/2008 View Member's: Reviews |
Very nice and easy website and good prices. |
Overall Rating
|
| Date Reviewed: 01/14/2008 | ||
|
joem1k from MA Member Since: 04/28/2004 View Member's: Reviews |
It arrived way ahead of when they said it would. Excellant!!!!!!1 |
Overall Rating
|
| Date Reviewed: 01/15/2008 | ||
|
hazlknockr from MN Member Since: 01/15/2008 View Member's: Reviews |
I ordered a food processor from the homeclick; however, I made the mistake of ordering the wrong one. I realized this mistake an hour after placing the order. I called to cancel so I could order the right one, and customer service assured me that it would be cancelled. A week later, the wrong processor arrived at my house. When I called to return it, customer service put in a request to waive the outrageous 25% restocking fee. I never heard back from them. After repeated calls and emails, I still get no response from them except to pay the fee. This is no way to do business by ripping people off who make an honest mistake. Their customer service staff are impossible to deal with, no straight answers. I am sure whatever you are looking for you can find somewhere else cheaper. DO NOT BUY FROM homeclick, their return policy is ridiculous, and their customer service is worse. |
Overall Rating
|
| Date Reviewed: 01/16/2008 | ||
|
globalparadox from AZ Member Since: 01/16/2008 View Member's: Reviews |
I order a bathtub and two toilets. The tub transaction was fine. Homeclick failed to deliver the toilets that were ordered with the tub. The delivery date was quoted in a confirmation at 12/18/07 (1 week longer than the 4-6 week range identified when ordered) and after multiple calls and "research" by Homeclick they finally came back and said maybe in March. Maybe the toilets would be delivered in March??? I decided to cancel the order for the toilets and now they say that it is going to be 3-5 days before they can credit my card. What a crock. Bad company. Do not order from this company. I am doing a home remodel and have ordered about $20K online in the last few months. Homeclick is the only vendor that has failed to fully deliver as promised and also the only vendor that charged my card before the goods were shipped. |
Overall Rating
|
| Date Reviewed: 01/17/2008 | ||
|
dcs from unknown Member Since: 01/08/2008 View Member's: Reviews |
I received some items that were defective and I am currently in the process of getting them replaced. I WILL NOT BE RETURNING THE ITEMS. I hope I get my ebate certificate for this purchase soon. |
Overall Rating
|
| Date Reviewed: 01/19/2008 | ||
|
rwjulian from unknown Member Since: 01/03/2008 View Member's: Reviews |
Everything is good so far. Have not recieved any item yet. |
Overall Rating
|
| Date Reviewed: 01/20/2008 | ||
|
thechristmasbabe from unknown Member Since: 01/04/2008 View Member's: Reviews |
It's ok. Yes |
Overall Rating
|
| Date Reviewed: 01/21/2008 | ||
|
robinjordan2 from unknown Member Since: 01/05/2008 View Member's: Reviews |
I like homeclick |
Overall Rating
|
| Date Reviewed: 01/21/2008 | ||
|
tahoe4us from unknown Member Since: 01/05/2008 View Member's: Reviews |
I'm still waiting for my product! I would have hoped to get it by now! |
Overall Rating
|
| Date Reviewed: 01/22/2008 | ||
|
gparaud from unknown Member Since: 01/06/2008 View Member's: Reviews |
Very good experience |
Overall Rating
|
| Date Reviewed: 01/29/2008 | ||
|
betsyamsden from unknown Member Since: 01/13/2008 View Member's: Reviews |
I hope I get my order within two plus seven business days as promised. |
Overall Rating
|
| Date Reviewed: 01/30/2008 | ||
|
eyu92802 from unknown Member Since: 01/14/2008 View Member's: Reviews |
Free shipping promotion was over the weekend. There was no customer service using 800 number during this period. This was not helpful as expected. The site says there can be shipping upgrade. There is no choice in the drop-down list throughout the checkout process. This is not helpful as expected, either. |
Overall Rating
|
| Date Reviewed: 01/30/2008 | ||
|
vasjud from unknown Member Since: 01/21/2008 View Member's: Reviews |
Quick, easy and efficient transaction. Price was the lowest offered anywhere. Customer Service at their phone number was most pleasant to deal with. S&H arrived within designated time. Top notch in my book. |
Overall Rating
|
| Date Reviewed: 02/02/2008 | ||
|
bob0156 from MD Member Since: 10/10/2003 View Member's: Reviews |
Very good prices, decent selection, easy to use website and good customer service. My only slightly negative thought is the status of their inventory. One minute it is there, the next it isn't and then it is there yet again. But most importantly, somehow I always get the goods in a timely manner. |
Overall Rating
|
| Date Reviewed: 02/03/2008 | ||
|
wroberts99 from NH Member Since: 01/16/2004 View Member's: Reviews |
This a return visit to HomeClick as I purchased a hot water heater in March 2006, which has been working great...A Bosch which heats on demand. Service in the past has been wonderful! |
Overall Rating
|
| Date Reviewed: 02/04/2008 | ||
|
Gary_Butts from unknown Member Since: 01/19/2008 View Member's: Reviews |
So far so good! View Printable Version of Confirmation didn't seem to do anything, but no big deal. |
Overall Rating
|
| Date Reviewed: 02/07/2008 | ||
|
creative from unknown Member Since: 01/22/2008 View Member's: Reviews |
inconclusive experience because i have not yet received the items, but the site was easy to navigate and placing an order was easy. easy to find customer service number, that's a positive. |
Overall Rating
|
| Date Reviewed: 02/08/2008 | ||
|
marty.lizk from unknown Member Since: 01/23/2008 View Member's: Reviews |
Site was easy to work with |
Overall Rating
|
| Date Reviewed: 02/08/2008 | ||
|
dallas from unknown Member Since: 01/23/2008 View Member's: Reviews |
You had the item I needed and your cost was the least. |
Overall Rating
|
| Date Reviewed: 02/08/2008 | ||
|
KRIZNA20 from unknown Member Since: 01/23/2008 View Member's: Reviews |
THIS IS MY FIRST TIME BUYING FROM HOME CLICK AND I HOPE THAT I WILL BE HAPPY WHEN I RECIVE MY ORDER. |
Overall Rating
|
| Date Reviewed: 02/10/2008 | ||
|
dgritter from unknown Member Since: 08/22/2007 View Member's: Reviews |
Smooth transaction. No problems or issues. Will do business again with this company in the future. |
Overall Rating
|
| Date Reviewed: 02/11/2008 | ||
|
flynnale from unknown Member Since: 01/26/2008 View Member's: Reviews |
I'm happy with services |
Overall Rating
|
| Date Reviewed: 02/12/2008 | ||
|
krutland from unknown Member Since: 01/27/2008 View Member's: Reviews |
quick and easy |
Overall Rating
|
| Date Reviewed: 02/13/2008 | ||
|
bob from unknown Member Since: 01/28/2008 View Member's: Reviews |
good price |
Overall Rating
|
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
|
Click here to report a problem or an abuse of our rating system.
|