Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 91 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 0 | 0 | 72 |
| Total Reviews | 0 | 0 | 166 |
| Avg Rating | Not Rated |
Not Rated |
 3.15 |
| Address: | 245 Belmont Drive Somerset, NJ 08873 - US |
|---|---|
| Website: | http://www.homeclick.com |
| Business Hours: | M-F 9AM - 6PM (EST) |
| Sales Phone: | 800-643-9990 |
| Service Phone: | 800-643-9990 |
| Sales Email: | info@homeclick.com |
| Cust Service Email: | customerservice@homeclick.com |
| Date Reviewed: 12/15/2007 | ||
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rickwoodsinsurance from ID Member Since: 12/15/2007 View Member's: Reviews |
A little slow on shipping, but the price and quality were excellent, I would purchase from Homeclick again. |
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| Date Reviewed: 01/02/2008 | ||
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jimb86 from IL Member Since: 01/02/2008 View Member's: Reviews |
I know others have had bad experience with this Homeclick. But this was not the case for my order. I ordered a Bosch Platinum dryer for $521 which was almost half off the price of other dealers on the web. I actually just looked at the overall score on this site before ordering (stupid). But I subsequently I did read the many negative comments. Due to this I called Homeclick and asked if the Dryer was in stock as was stated on the website. The girl said it was not n stock, so the website was not accurate. So I asked to cancel the order and my request was processed. The next day I received an email that the order had been shipped. So now if I continued with the cancellation there would be a 25% re-stocking fee. Gold Coast delivered the Dryer in perfect condition 13 days from order. Bottom line is I got a great dryer at a great price with fast free delivery. |
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| Date Reviewed: 01/19/2008 | ||
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rwjulian from unknown Member Since: 01/03/2008 View Member's: Reviews |
Everything is good so far. Have not recieved any item yet. |
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| Date Reviewed: 01/20/2008 | ||
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thechristmasbabe from unknown Member Since: 01/04/2008 View Member's: Reviews |
It's ok. Yes |
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| Date Reviewed: 01/21/2008 | ||
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tahoe4us from unknown Member Since: 01/05/2008 View Member's: Reviews |
I'm still waiting for my product! I would have hoped to get it by now! |
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| Date Reviewed: 02/07/2008 | ||
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creative from unknown Member Since: 01/22/2008 View Member's: Reviews |
inconclusive experience because i have not yet received the items, but the site was easy to navigate and placing an order was easy. easy to find customer service number, that's a positive. |
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| Date Reviewed: 02/13/2008 | ||
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bob from unknown Member Since: 01/28/2008 View Member's: Reviews |
good price |
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| Date Reviewed: 02/13/2008 | ||
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ifmorse from unknown Member Since: 01/28/2008 View Member's: Reviews |
So far, so good! I hope it comes in the time stated, or sooner. It was advertised as 1-2 days shipping |
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| Date Reviewed: 02/16/2008 | ||
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jroot3403 from unknown Member Since: 12/08/2007 View Member's: Reviews |
I'm happy with this site. It was quick and easy, just the way I like it! The only problem I had was that the items were not shipped on or before the date given. There was no notification given about the delay. |
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| Date Reviewed: 02/18/2008 | ||
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billgass from unknown Member Since: 12/01/2005 View Member's: Reviews |
Site is easy to navigate, but I didn't see anywhere to find out if item was in stock. I have to assume it was not, because the shipping was shown as 4 to six weeks |
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| Date Reviewed: 07/26/2008 | ||
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dennis.money from unknown Member Since: 07/16/2008 View Member's: Reviews |
Great service, would order again! |
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| Date Reviewed: 08/14/2008 | ||
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wieselwerkstatte from unknown Member Since: 08/05/2008 View Member's: Reviews |
i've used them before and i'll shop from them again. good prices, good service. |
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| Date Reviewed: 08/19/2008 | ||
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larryjj from unknown Member Since: 08/03/2008 View Member's: Reviews |
Good customer service, the e-mail from UPS confirming when my order would arrive is a good touch. |
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| Date Reviewed: 09/04/2008 | ||
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surfup from unknown Member Since: 09/13/2005 View Member's: Reviews |
Bought the Hansgrohe Axor Starck 24" towel bar. Excellent pricing, fast shipping and good packing. |
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| Date Reviewed: 09/12/2008 | ||
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planetjanetopia from unknown Member Since: 09/03/2008 View Member's: Reviews |
I would definitely use Homeclick again. |
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| Date Reviewed: 02/02/2009 | ||
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queenvashi from WI Member Since: 02/02/2009 View Member's: Reviews |
Based on everything I'd read about Homeclick, I was hesitant about buying from them despite the fact they were selling the bed I wanted (Klaussner Miller Mission Bed), at 50% less than other merchants. However, it seemed the biggest complaint people had made about Homeclick was the amount of time it took to receive the order. Since time was not of the essence for me, I decided to cross my fingers and take the plunge. I ordered the bed on 1/13/09 and today, 2/2/09 it's sitting in my bedroom and looking better than I had expected. The bedframe even came with slats with supports, although that hadn't been mentioned in their ad. True, Homeclicks customer support is a bit weak, and there was a slight breakdown in their communication process. At one point they said the shipment was going to be delayed, but that turned out to be incorrect. They said they'd send an email regarding the order status, but never did. However, when all is said and done, I feel I got a great deal and am very happy. |
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| Date Reviewed: 01/30/2008 | ||
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eyu92802 from unknown Member Since: 01/14/2008 View Member's: Reviews |
Free shipping promotion was over the weekend. There was no customer service using 800 number during this period. This was not helpful as expected. The site says there can be shipping upgrade. There is no choice in the drop-down list throughout the checkout process. This is not helpful as expected, either. |
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| Date Reviewed: 02/08/2008 | ||
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KRIZNA20 from unknown Member Since: 01/23/2008 View Member's: Reviews |
THIS IS MY FIRST TIME BUYING FROM HOME CLICK AND I HOPE THAT I WILL BE HAPPY WHEN I RECIVE MY ORDER. |
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| Date Reviewed: 08/26/2008 | ||
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day_angel31 from unknown Member Since: 08/17/2008 View Member's: Reviews |
It took 3 different trucking companies to get the tub to my house |
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| Date Reviewed: 03/14/2006 | ||
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tcforre from CT Member Since: 03/14/2006 View Member's: Reviews |
DO NOT BUY FROM HOMECLICK! Rec'd a $270 Hinkley sconce that had a short in the wiring. On 1/17, Homeclick told me I'd get instructions from the distributor in 24 hours. Two months,6 calls/emails later - nothing. They keep you on hold,lie, NEVER call you back and never fix the problem. They told me to call the distributor myself and gave me a name/number of a place that never heard of Homeclick. Also told me to call Hinkley, who said Homeclick is NOT an authorized dealer. |
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| Date Reviewed: 07/11/2006 | ||
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cwojcieszyn from CA Member Since: 04/25/2002 View Member's: Reviews |
My order process was fine it was the shipping that was not. The site said 7 to 10 days and it took me to remind them that it wasn't shipped until almost 15 days that they did ship it. It was then shipped freight not FedEx as advertised. I then was expected to set up my own delivery with the freight company. The delivery was execute and the product came fine but I was left with a freigh palette now that I am expected to dispose of. I would not use this company again ever. |
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| Date Reviewed: 12/01/2007 | ||
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nodnyc from unknown Member Since: 11/22/2007 View Member's: Reviews |
While it is clear, I feel that this vendor has a very un-consumer-friendly return policy that will result in losing me and my friends as customers in the future. |
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| Date Reviewed: 12/19/2007 | ||
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danielbrackett from unknown Member Since: 12/10/2007 View Member's: Reviews |
Very deceptive to tout "FREE SHIPPING" on your home page. Then when the customer gets to the payment page there is an $8.95 "handling" charge. Very deceptive, Very deceptive. |
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| Date Reviewed: 01/03/2008 | ||
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mpez75 from MD Member Since: 12/18/2007 View Member's: Reviews |
order confirmation received and purchase billed to my credit card. After 5 days the order was canceled. No explanation or sympathy from customer service. Very slow response from customer service. |
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| Date Reviewed: 01/17/2008 | ||
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dcs from unknown Member Since: 01/08/2008 View Member's: Reviews |
I received some items that were defective and I am currently in the process of getting them replaced. I WILL NOT BE RETURNING THE ITEMS. I hope I get my ebate certificate for this purchase soon. |
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