Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 91 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 0 | 0 | 72 |
| Total Reviews | 0 | 0 | 166 |
| Avg Rating | Not Rated |
Not Rated |
 3.15 |
| Address: | 245 Belmont Drive Somerset, NJ 08873 - US |
|---|---|
| Website: | http://www.homeclick.com |
| Business Hours: | M-F 9AM - 6PM (EST) |
| Sales Phone: | 800-643-9990 |
| Service Phone: | 800-643-9990 |
| Sales Email: | info@homeclick.com |
| Cust Service Email: | customerservice@homeclick.com |
| Date Reviewed: 02/03/2008 | ||
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wroberts99 from NH Member Since: 01/16/2004 View Member's: Reviews |
This a return visit to HomeClick as I purchased a hot water heater in March 2006, which has been working great...A Bosch which heats on demand. Service in the past has been wonderful! |
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| Date Reviewed: 02/02/2008 | ||
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bob0156 from MD Member Since: 10/10/2003 View Member's: Reviews |
Very good prices, decent selection, easy to use website and good customer service. My only slightly negative thought is the status of their inventory. One minute it is there, the next it isn't and then it is there yet again. But most importantly, somehow I always get the goods in a timely manner. |
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| Date Reviewed: 01/30/2008 | ||
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vasjud from unknown Member Since: 01/21/2008 View Member's: Reviews |
Quick, easy and efficient transaction. Price was the lowest offered anywhere. Customer Service at their phone number was most pleasant to deal with. S&H arrived within designated time. Top notch in my book. |
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| Date Reviewed: 01/30/2008 | ||
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eyu92802 from unknown Member Since: 01/14/2008 View Member's: Reviews |
Free shipping promotion was over the weekend. There was no customer service using 800 number during this period. This was not helpful as expected. The site says there can be shipping upgrade. There is no choice in the drop-down list throughout the checkout process. This is not helpful as expected, either. |
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| Date Reviewed: 01/29/2008 | ||
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betsyamsden from unknown Member Since: 01/13/2008 View Member's: Reviews |
I hope I get my order within two plus seven business days as promised. |
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| Date Reviewed: 01/22/2008 | ||
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gparaud from unknown Member Since: 01/06/2008 View Member's: Reviews |
Very good experience |
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| Date Reviewed: 01/21/2008 | ||
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tahoe4us from unknown Member Since: 01/05/2008 View Member's: Reviews |
I'm still waiting for my product! I would have hoped to get it by now! |
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| Date Reviewed: 01/21/2008 | ||
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robinjordan2 from unknown Member Since: 01/05/2008 View Member's: Reviews |
I like homeclick |
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| Date Reviewed: 01/20/2008 | ||
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thechristmasbabe from unknown Member Since: 01/04/2008 View Member's: Reviews |
It's ok. Yes |
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| Date Reviewed: 01/19/2008 | ||
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rwjulian from unknown Member Since: 01/03/2008 View Member's: Reviews |
Everything is good so far. Have not recieved any item yet. |
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| Date Reviewed: 01/17/2008 | ||
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dcs from unknown Member Since: 01/08/2008 View Member's: Reviews |
I received some items that were defective and I am currently in the process of getting them replaced. I WILL NOT BE RETURNING THE ITEMS. I hope I get my ebate certificate for this purchase soon. |
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| Date Reviewed: 01/16/2008 | ||
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globalparadox from AZ Member Since: 01/16/2008 View Member's: Reviews |
I order a bathtub and two toilets. The tub transaction was fine. Homeclick failed to deliver the toilets that were ordered with the tub. The delivery date was quoted in a confirmation at 12/18/07 (1 week longer than the 4-6 week range identified when ordered) and after multiple calls and "research" by Homeclick they finally came back and said maybe in March. Maybe the toilets would be delivered in March??? I decided to cancel the order for the toilets and now they say that it is going to be 3-5 days before they can credit my card. What a crock. Bad company. Do not order from this company. I am doing a home remodel and have ordered about $20K online in the last few months. Homeclick is the only vendor that has failed to fully deliver as promised and also the only vendor that charged my card before the goods were shipped. |
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| Date Reviewed: 01/15/2008 | ||
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hazlknockr from MN Member Since: 01/15/2008 View Member's: Reviews |
I ordered a food processor from the homeclick; however, I made the mistake of ordering the wrong one. I realized this mistake an hour after placing the order. I called to cancel so I could order the right one, and customer service assured me that it would be cancelled. A week later, the wrong processor arrived at my house. When I called to return it, customer service put in a request to waive the outrageous 25% restocking fee. I never heard back from them. After repeated calls and emails, I still get no response from them except to pay the fee. This is no way to do business by ripping people off who make an honest mistake. Their customer service staff are impossible to deal with, no straight answers. I am sure whatever you are looking for you can find somewhere else cheaper. DO NOT BUY FROM homeclick, their return policy is ridiculous, and their customer service is worse. |
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| Date Reviewed: 01/14/2008 | ||
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joem1k from MA Member Since: 04/28/2004 View Member's: Reviews |
It arrived way ahead of when they said it would. Excellant!!!!!!1 |
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| Date Reviewed: 01/12/2008 | ||
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spheasant1 from unknown Member Since: 01/03/2008 View Member's: Reviews |
Very nice and easy website and good prices. |
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| Date Reviewed: 01/03/2008 | ||
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mpez75 from MD Member Since: 12/18/2007 View Member's: Reviews |
order confirmation received and purchase billed to my credit card. After 5 days the order was canceled. No explanation or sympathy from customer service. Very slow response from customer service. |
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| Date Reviewed: 01/02/2008 | ||
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evocatives from unknown Member Since: 12/22/2007 View Member's: Reviews |
This is our second order within the past 30 days with Home Click. This order is a direct result of the catalog of your products that was enclosed with our previous order, #H484015. Thank you for EXCELLENT products and customer service. We were pleased enough with our last order to buy from you again. I expect this order to please us enough to continue buying from you. Thank you! Madeline Osborne |
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| Date Reviewed: 01/02/2008 | ||
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jimb86 from IL Member Since: 01/02/2008 View Member's: Reviews |
I know others have had bad experience with this Homeclick. But this was not the case for my order. I ordered a Bosch Platinum dryer for $521 which was almost half off the price of other dealers on the web. I actually just looked at the overall score on this site before ordering (stupid). But I subsequently I did read the many negative comments. Due to this I called Homeclick and asked if the Dryer was in stock as was stated on the website. The girl said it was not n stock, so the website was not accurate. So I asked to cancel the order and my request was processed. The next day I received an email that the order had been shipped. So now if I continued with the cancellation there would be a 25% re-stocking fee. Gold Coast delivered the Dryer in perfect condition 13 days from order. Bottom line is I got a great dryer at a great price with fast free delivery. |
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| Date Reviewed: 12/27/2007 | ||
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Chaya370 from unknown Member Since: 11/14/2007 View Member's: Reviews |
Everything was always in stock |
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| Date Reviewed: 12/26/2007 | ||
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cmgm3 from unknown Member Since: 12/15/2007 View Member's: Reviews |
Easy to do business with! |
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| Date Reviewed: 12/23/2007 | ||
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mdcontino from unknown Member Since: 11/23/2007 View Member's: Reviews |
What a great assortment of product. I wanted to purchase a new utilty sink and homeclick had a great kit all bundled together - it was so easy. |
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| Date Reviewed: 12/23/2007 | ||
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giry from unknown Member Since: 12/14/2007 View Member's: Reviews |
This is the second time I have used Home Click and they are superb in every way. Excellent service and I would highly recommend the company. |
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| Date Reviewed: 12/21/2007 | ||
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nickspies from NE Member Since: 12/21/2007 View Member's: Reviews |
I placed two orders on Dec 4 and they were supposed to ship on or before Dec 18. There was also a guarantee that all orders would be delivered on or before Christmas Eve. Dec 18 came and went with no shipping confirmation. I called customer service and they informed me the vendor was out-of-stock for my two orders (would have been nice to know this information beforehand without having to place a phone call). I explained that they needed to satisfy their promise of getting me these orders before Christmas. They said they could not and offered me a lousy 10% discount, which I turned down. Later they offered me a 15% discount, which still was not nearly enough compensation for the terrible experience I have had. Do not buy from them if you expect to have something delivered when they say, or if you expect to be actually notified when something has gone wrong. |
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| Date Reviewed: 12/20/2007 | ||
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KW73039 from unknown Member Since: 12/11/2007 View Member's: Reviews |
WHEN I WENT TO YOUR WEBSITE TO CHECK ON THE STATUS OF MY ORDER THEY TELL ME THAT NO SUCH ORDER WAS FOUND. I HAVE IN MY POSSESSION MY CONFIRMATION ORDER. WHAT HAPPENED TO MY ORDER? WILL I HAVE IT FOR CHRISTMAS? |
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| Date Reviewed: 12/19/2007 | ||
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danielbrackett from unknown Member Since: 12/10/2007 View Member's: Reviews |
Very deceptive to tout "FREE SHIPPING" on your home page. Then when the customer gets to the payment page there is an $8.95 "handling" charge. Very deceptive, Very deceptive. |
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