Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 91 |
| Neutral (3) | 0 | 0 | 3 |
| Negative (1 or 2) | 0 | 0 | 72 |
| Total Reviews | 0 | 0 | 166 |
| Avg Rating | Not Rated |
Not Rated |
 3.15 |
| Address: | 245 Belmont Drive Somerset, NJ 08873 - US |
|---|---|
| Website: | http://www.homeclick.com |
| Business Hours: | M-F 9AM - 6PM (EST) |
| Sales Phone: | 800-643-9990 |
| Service Phone: | 800-643-9990 |
| Sales Email: | info@homeclick.com |
| Cust Service Email: | customerservice@homeclick.com |
| Date Reviewed: 04/25/2006 | ||
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marissac from PA Member Since: 04/25/2006 View Member's: Reviews |
I found a oil rubbed bronze towel bar on homeclick. I never heard of them before. Came 2 days later. perfect e-commerce experience and a great way to get the things I seen in magazines without hunting them down all over the world |
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| Date Reviewed: 04/14/2006 | ||
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1marjie from unknown Member Since: 04/14/2006 View Member's: Reviews |
I ordered wedgewood bowls approximately 5 weeks ago. I have sent 2 e-mails requesting information on status (of course the card was charged). No answer. I finally called today only to be told that they would have to contact the vendor and they promised to get back to me. We'll see! |
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| Date Reviewed: 04/11/2006 | ||
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sgwestcott from CA Member Since: 02/15/2003 View Member's: Reviews |
2 Toto Ultramax toilets showed up a couple of days earlier than expected, in beautiful shape banded to a wood pallet. They looked like they shipped from next door, not East Coast to West Coast. Great price and experience; will definitely use them again! |
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| Date Reviewed: 03/28/2006 | ||
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Charlesethel from LA Member Since: 03/28/2006 View Member's: Reviews |
Terrible experience - did not answer 2 e-mail - lost hour on phone hold - after a month canceled via phone and six day later got shipping e-mail. Reported this and was advised there would be a 25% restock fee ($73.91)- This one will rip you off. They charge your card immediately. |
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| Date Reviewed: 03/14/2006 | ||
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tcforre from CT Member Since: 03/14/2006 View Member's: Reviews |
DO NOT BUY FROM HOMECLICK! Rec'd a $270 Hinkley sconce that had a short in the wiring. On 1/17, Homeclick told me I'd get instructions from the distributor in 24 hours. Two months,6 calls/emails later - nothing. They keep you on hold,lie, NEVER call you back and never fix the problem. They told me to call the distributor myself and gave me a name/number of a place that never heard of Homeclick. Also told me to call Hinkley, who said Homeclick is NOT an authorized dealer. |
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| Date Reviewed: 02/10/2006 | ||
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sdavid14 from NJ Member Since: 02/10/2006 View Member's: Reviews |
i've placed three orders with homeclick, first two took a while to ship. the third of which i was just informed was backordered an additional 2-3 weeks, which leads me to cancel the order and order from someone else who has it in stock (for similar price). customer service is extremely slow -- expect to wait on phone for 45-50 minutes, or 1-2 business days via email. items i did receive are as expected, though, and the prices are pretty good. so if you don't mind waiting, go for it. |
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| Date Reviewed: 01/20/2006 | ||
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ferrari91 from NY Member Since: 01/20/2006 View Member's: Reviews |
never got the bodum coffee maker. called four times (put on hold once at 15 min, 1 at 20, 1 at 28 and 1 at 30 min) used their "call back system...no call backs. three e-mails- finally got a response on 1/13/06 homeclik waiting for it to arrive, then ship it right out. web site tracking said it was mailed out on or before 1/9/06. No one from homeclik ever called me to inform me order was "back ordered". 1/19/06 called the cancellation department (got right through to a person with two rings!) |
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| Date Reviewed: 01/09/2006 | ||
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sekk from PA Member Since: 01/09/2006 View Member's: Reviews |
I did use homeclick after hearing great things from people all over the office. I purchased a large amount of goods from them, and they did a great job. My items came when expected and my contractors were alllined up. They were impressed with howt hey came and the prices I paid. I willuse them again. |
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| Date Reviewed: 12/16/2005 | ||
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kirby4 from MN Member Since: 12/16/2005 View Member's: Reviews |
WILL NEVER DO BUSINESS WITH AGAIN! After almost 4 weeks of waiting from time of order, and a prompting phone call from me, Homeclick sent email saying products shipping in 10 days. Two days later they sent email saying products unavailable (but they're still listed on their web site). |
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| Date Reviewed: 12/13/2005 | ||
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tony925 from TX Member Since: 11/15/2005 View Member's: Reviews |
Placed order on 11/10/05 for an LG Regrigerator. Today is 12/13/05 and I'm still waiting. Customer service puts you on hold for an average of 1 hour. Then when they do answer they tell you they have to research it and call you back in 24 hours. They don't ever call you back! They can't even respond to my emails. AVOID! |
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| Date Reviewed: 11/09/2005 | ||
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allyg from PA Member Since: 11/06/2005 View Member's: Reviews |
I ordered the same fixture from a competitor's website. I waited 5 weeks and cancelled the order. Was a disaster because my plumber kept charging me for rescheduling. I ordered from Homeclick and got the facuet in 7 days as promised. |
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| Date Reviewed: 10/12/2005 | ||
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Johnajshaw from CA Member Since: 10/12/2005 View Member's: Reviews |
(Edited October 27th by Johnajshaw) I first started recieving notices that my order would ship within the next 48 hours 6 weeks ago. two e-mail and 4 phone calls later I am told I would be notified when it shipped and that they expected it by the end of the week. The following wednesday I recieved the wrong item!! 2 week ater after e-mails and phone calls I have an RMA #, a trucking company comes to pick up and asks for additional paperwork that I do not have. Pry you don't need customer service becuase I've experienced none. |
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| Date Reviewed: 10/02/2005 | ||
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cokefirst from CA Member Since: 10/02/2005 View Member's: Reviews |
I ordered two sconce lights from them. They told me it would take up to 6 weeks for the items to arrive, they arrived in less than 3. |
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| Date Reviewed: 09/23/2005 | ||
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harriet homeowner from VA Member Since: 09/23/2005 View Member's: Reviews |
I was ensured when I placed the order (over the phone because I was assured that it would arrive quicker!) that it would arrive by 9/23 or 9/26 at the latest but I checked today (9/23) and it won't even be shipped until later today or Monday! This is totally disappointing and has caused me to have to reschedule the installation. I should have purchased from a competitor! My mistake...... |
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| Date Reviewed: 10/04/2004 | ||
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santyv from NY Member Since: 10/04/2004 View Member's: Reviews |
Order a DANSK bull and bear. All the order was charged to my credit card same day. The bull arrived 2 month latter, phoned for the bear, ask me to be patient (after 8 weeks). Four month latter called again to see where was my order and told me that product was discontinued and gave me a credit to my expired credit card. After 4 month I don't have neither bear, nor my money. Off course, I won't buy any more from this company, and recommend to do the same. Don't even think about it!!!! |
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| Date Reviewed: 08/26/2004 | ||
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Batesdog from TX Member Since: 08/26/2004 View Member's: Reviews |
I actually still don't have the product I ordered (over three weeks ago). I've had no communication from them (even I after I e-mailed them) and had to wait on hold for 15 minutes just to talk to a not so nice customer service rep who forwarded me to someone's voicemail. They said it will ship today -- how convenient. I have no faith that they'll come through. I would never use them again. |
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